RESUME

I am an Education Operations Manager, Integrative Nutrition Health Coach, Certified Pilates Instructor and Health Education Specialist with strong skills and a passion for organizing and promoting wellness. I have experience developing, implementing, and evaluating programs that aim to engage, educate, and empower individuals and communities to adopt healthy behaviors, environments, and policies.

Professional ​

info​​

Manager, Education Operations

Institute for Integrative Nutrition

Dec. 2019 - present 

• Supervise Operations Coordinators and oversee day to day processes within Education Department

• Build and maintain the Health Coach Training Program courses via Canvas (Learning Management System)

• Create training materials and onboarding procedures for new team members

• Aggregate and report on key metrics to drive future decision making as it relates to course participation

• Manage relationships with VIPs for annual IIN Conference including organizing day of events

• Run cross-departmentally staffed weekly webinars attended by hundreds of students

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Education Operations Coordinator

Institute for Integrative Nutrition

Sept. 2017 - Dec. 2019

• Manage course building, testing, scheduling, and launch timelines for dozens of classes via Canvas (LMS)

• Oversee course logistics, including management of special projects and webinar coordination

• Manage Zendesk queue and routine student communication emails for thousands of students worldwide

• Coordinate badge and website administration with outside partners for students and graduates

• Collect data and streamline data collection processes

• Support curriculum development team and department heads

• On-camera talent/lecturer for curriculum materials

Pilates Instructor

Erika Bloom Pilates Plus, BK Pilates, Avenue A Pilates, Just Like Om

May 2017 - March 2020

• Instructed private, semi-private, and small group reformer classes utilizing all apparatuses & props

• Personalized approach with modifications for all ages, body types, special populations

• Trained clients with focus on core strength, flexibility, breath work, balance, mind-body connection and control  

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Vitality Bar Operations Coordinator

Naturopathica Holistic Health

​Nov. 2015 - Oct. 2016

• Developed, oversaw and maintained standard operating procedures and processes

• Ensured compliance with all NYC DoHMH Food Safety standards for an "A" rating

• Created and managed employee work schedules and resource allocation

• Responsible for interviewing, hiring, training, and managing team members

• Integrated guest services with wellness education for Health Center & Spa guests

Co-founder; Research & Logisitics Manager;

Oral Health Educator & Laughter Yoga Leader

En-Rout: Miles of Smiles - A Healthy Determination 

Jan. 2015 - Aug. 2015

• Established partnerships with charitable organizations (Ronald McDonald House Charities, Boys & Girls Clubs, National Children's Oral Health Foundation)

• Designed empowering curriculum for youth combining oral health education with laughter yoga exercises to promote health and happiness in communities across the US

• Conducted various research, Developed comprehensive itinerary for a 4 month volunteer road trip

• Implemented fundraising campaign (raised over $8,000); Secured sponsorships; Attracted media coverage

• Led 15+ sessions, engaged hundreds of children (300+) and many families

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Work​

experience​

Certifications

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CPR/AED Training Certificate

American Red Cross, 2016, 2018

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Integrative Nutrition Health Coach Certificate

IIN, 2018

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Comprehensive Pilates Certification 

Erika Bloom Pilates, 2017

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Food Protection Certificate

NYC DoHMH, 2016

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Certified Laughter Yoga Leader 

LY International, 2015 

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Certified Health Education Specialist 

NCHEC, 2014 - 2019

Strengths

Organized

Dedicated

Process Driven 

Team Oriented

Problem Solver 

Big Picture Thinker

Detail Focused 

Resourceful 

Flexible 

Efficient 

Temple University

Master of Public Health

Social & Behavioral Sciences

2011 - 2013

Studied public health with an emphasis on social and behavioral sciences

Completed practicum internship with Public Citizens for Children & Youth, a youth advocacy and watchdog organization

Health Intern, PCCY; May 2012 - Nov. 2012

• Recruited volunteers, planned, and participated in Give Kids A Smile Day (annual dental care event) 

• Facilitated behavioral health initiatives surrounding access to care, school-based services, and parental engagement 

• Designed, conducted, collected, and analyzed 3 different surveys: Provider wait times, Parent expectations & satisfaction with school-based services, Current strategies for parent engagement

• Participated in community outreach, roundtables, and health fairs as a health resource and PCCY representative 

• Reviewed literature and identified best practices; Composed an Issue Brief (Parent Engagement in School-based Behavioral Health)

• Professionally presented comprehensive research, findings, and recommendations: Routman, A., Children’s Behavioral Health Care in Philadelphia: Exploring Systematic Issues and Parent Engagement in School-based Services. Presented poster at: The CHPSW Public Health Annual Conference; 2013, May 7; Philadelphia, PA.

Ohio University

Bachelor of Specialized Studies

Health and Behavioral Studies

2005 - 2009

Independently designed a major course of study that combined health sciences, psychology, sociology, and communications

Global Leadership Center (GLC) Certificate 2008

The GLC program developed internationally-focused, community based projects working with partners across all sectors. Examples:

Harvard Pluralism Project; Sept. 2007 - Nov. 2007 

• Studied New Vrindaban Hare Krishna community in West Virginia as a research affiliate for Harvard Pluralism Project; Interviewed & documented conversion story of devotee, later published: 

Blaszczyk, L., Parker, K., & Routman, A. (2007). A Life of Cultivation: Farming & Spirituality. The Pluralism Project at Harvard University. Retrievable from: 

http://pluralism.org/affiliates/emery/Life_of_Cultivation.pdf

Educational Programs Project; April 2007 – June 2007

• Researched & presented recommendations to Franklin Park Conservatory for Japanese Shrine exhibit

• Developed educational program adhering to Ohio Dept. of Education’s Academic Content Standards

  • Prepared self-guided tours, guided tour groups, and public programming to accompany Jinja exhibit intended to educate kids about different aspects of Japanese culture

African NGO Development Project; Jan. 2007 – March 2007

• Worked as consultant & advocate for The Zienzele Foundation; Implemented long-term marketing & sales plan (for hand-woven Zimbabwean baskets); Raised local awareness of foundation

• Created display board, established permanent retail site, increased PR, sold baskets; Raised over $1200, which sent more than 100 Zimbabwean AIDS orphans to school